FAQ

A service/maintenance/tune-up from Alliance Climate Control follows a 19 point checklist. This is a full inspection on all parts of the air conditioning system – indoor, outdoor, and everything in between. This can take anywhere between 45 minutes to and 90 mins each depending on the size and location of the units.

After the initial checks are done on the system, our technician will ask for your approval and proceed to service the units without any assistance from you.

However, we believe education is important and all of our technicians are happy to explain the process as they work through the service. Should you have any questions regarding the system and what we are working on, we are always happy to answer them.

Depending on the typical usage and maintenance quality and frequency:

A typical ducted air conditioner should last you around 15-20years before needing a replacement.

A typical split system air conditioner should last you around 10-15 years.

A HVAC professional will be able to advise you on replacement options.

Air conditioning manufacturers recommends a regular filter clean and scheduling a yearly maintenance for a HVAC professional to service the entire air conditioning. See our DIY Maintenance Guide for more information.

The frequency and type of cleaning will depend entirely on what type of system you are using whether it is ducted or split.

For a ducted system – the return air grille, which is normally located in a hallway has a bolt that unscrews. The return air grille is on hinges which will swing down, the filter inside will need to be pulled out, hosed with water the opposite way that the dust gets trapped to ensure all dust is cleaned from the filter. The recommended cleaning frequency for this is every 1-2 months depending on the use of the system.

For a split system there are two tabs on either side of the face of the unit. Gently lift these tabs up, the face of the unit will stand up, pull the filters out. Hose the filters in the opposite direction of trapped dust. This will need to be done every 1-2 months depending on how often the system is used.

For both systems, make sure the filter is dry before placing the filter back into the system.

Depending on the type and grade of your filter, consider a replacement every 3 months. These filters are not meant to last forever, especially when your AC is used on a daily basis.

We hear this at least once a day. An electrical and mechanical device needs regular maintenance/service/tune-up to make sure that it can continue to work efficiently.

Air conditioning manufacturers recommend regularly cleaning your filter and having your AC maintained by a qualified air conditioning technician on a yearly basis.

Like a car, an AC has many working and moving components that experiences wear and tear. Over time, bacteria, slime, dirt, dust and other pollutants even black mould will grow within your air conditioning. Unfortunately, black mould is very common, highly toxic and thrive in an unmaintained air conditioning systems.

Regular maintenance, service, tune-up will make sure that your air conditioning is functioning efficiently and not overworking which means reducing your energy bills. Most importantly, a regularly maintained air conditioning will mean cleaner and fresher air within your home”

The unit life will deteriorate very quick over time and the efficiency of the unit will become very poor.

This also means that your electricity bill will start to rise as your air conditioner is overworking to produce the same air quality.

Worst of all, you are breathing in the pollutants which can effect your health long term, especially if you or your family suffers from asthma, allergies, and any other respiratory illnesses.

This depends on the environment that the air conditioner is running in and the time that it runs for. For example, an air conditioner in a home or business that burns scented candles all day long will look very different to an air conditioner in a home that doesn’t. Air conditioning manufacturers recommends a service/maintenance/tune-up at least once a year. However, some of our customers especially business owners require 6 months or even quarterly services due to the nature of their business. Just like any electrical appliance, the better you look after it the longer it will last.

IF IT AIN’T BROKE, DON’T FIX IT” – You’ve heard this saying before, correct? This philosophy doesn’t apply to mechanical devices that can actually breakdown, like your air conditioner.

AC maintenance should be done every year around the same time and not on a ‘need basis’. This is the best way to keep malfunctions and costly repairs at shore. If you neglect your air conditioner system and skip maintenance, much like your regular dental check-ups, there is a higher chance of it breaking down early or needing major repairs.

Often more than half of your energy bills comes from heating and cooling appliances, so it only makes sense to keep your air conditioning working efficiently as possible. In fact, research found that proper and regular maintenance of your air conditioner improves efficiency and reduces energy bills by up to 35%. Plus, most importantly, you and your family will be breathing in consistently health and fresh air circulated from the system.